The one-year life of people across the globe has been completed in the era of COVID-19. Everyone has faced new health-related challenges during the pandemic situation in receiving continuity of care. Especially, people living with chronic conditions are the ones who faced a lot of troubles in accessing timely care in the initial days of the coronavirus.

As the spread of the virus had started increasing day by day in 2020, numerous restrictions were put on action to reduce the spread of the virus. So, this situation gradually reduced the in-person visits which gave ultimately rise to telehealth visits. Telehealth software has become an important tool for people with chronic conditions. In this article, we explain the thriving importance of continuity of care in 2021.

The Importance Of Continuity Of Care

Continuity of care is very important today as it deals with the quality of care offered under a period. Under the healthcare access, the patient and the healthcare team are completely involved in the ongoing healthcare management towards achieving high quality & cost-effective care. Patients who receive continuity of healthcare will experience better health outcomes, higher satisfaction rates, and cost-effective health care. 

Apart from increasing patient satisfaction, the care continuity allowed the healthcare providers to gain complete knowledge about their patient’s medical history, influenced their use of lab tests, and also in the patient’s use of medications properly.

Patients under prolonged care of the same healthcare provider are known to value their relationship with their physicians and trust that they have more control over their health. In that way continuity of care gains more patient satisfaction as it benefits children, elder people, and chronic conditions in the best manner.

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Continuity Of Care & Care Coordination

Both care continuity and care coordination are the most important features of the healthcare system. The continuity of care includes the best practices of care coordination where the patient’s healthcare is made good through better cooperation between healthcare providers and other professionals. This can be achieved via secure health information exchange of patient’s data.

Among other care coordination practices, the continuity of care enables the timely transfer of health information, secure communication with patient’s families, and more. Nowadays, both the patients and the healthcare providers are very serious about the importance of continuity of care as it would result in a better standard in the delivery of quality care on time.

To measure the care continuity, the physicians are expected to quickly update themselves with the patient’s medical history and then move on to address his present health conditions.  In addition to the clinical staff, the nonclinical staff also plays a major role in healthcare delivery, So, they too are trained properly to enable them to do so. In the same way, the patients are also expected to trust their physicians based on their professional authority.

Final Thoughts

The continuity of care is more important to meet the needs of modern-day patients. To meet the goals of delivering care continuity, the clinical models, IT system and government structures should need to support fully. As our digital healthcare system looks to major reforms in the future, both the healthcare providers and patients should ensure that it supports care continuity in its payment method, care models, data analytics, and secure messaging.

Delivering a high quality of care greatly improves your patient’s trust. In that way, CapMinds help you with the best telehealth services to deliver quality care on time.