Health Cloud Optimization
Salesforce Health Cloud Solutions for
Connected Care
Give providers a complete 360° patient view with complete integration of EHR systems,
clinical data, and payer information. We help hospitals and practices improve care
coordination and ensures every provider sees the complete patient journey with
Salesforce Health Cloud.
No more fragmented systems slowing down care!
CapMinds enables healthcare enterprises to consolidate patient data on
Salesforce Health Cloud for a comprehensive 360-degree view.
Disparate EHRs, CRMs and third party applications make providers toggle between multiple screens, resulting in overlooked insights and delayed decisions. Clinicians lose valuable time, staff are burning out, and patients are being delayed in their care journeys.
With CapMinds, you have a partner who completely integrates EHR systems, Salesforce Health Cloud, and external applications. Every provider has access to the full patient picture, which means quicker decisions, better coordination and improved outcomes.
How Capminds Can help?
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Salesforce Health Cloud Services We Offer to Streamline Healthcare Workflows
EHR & Healthcare Data Integration
At CapMinds, we offer Salesforce Care Management to integrate your clinical and operational systems into a single, unified platform. Our team specializes in Salesforce EMR/EHR integration, making sure that data from Epic, Cerner, Allscripts, or OpenEMR flows securely into Salesforce. With our services, providers gain a reliable, single source of patient truth.
Sub-services:
- HL7 v2 and FHIR API integration with Epic, Cerner, Allscripts, and OpenEMR
- CCD/C-CDA data exchange for continuity of care
- Secure MPI (Master Patient Index) alignment
Care Coordination & Patient Engagement
We configure Salesforce to enhance patient engagement and streamline care coordination within and across the network. By building personalized journeys, digital portals, and telehealth connections, we keep patients engaged for providers while maintaining compliance and smooth communication across care teams.
Sub-services:
- Configured patient journeys for chronic disease management
- Patient portal and telehealth platform integration
- Automated reminders, follow-ups, and care plans
Payer & RCM Integration
CapMinds extends Health Cloud to cover financial workflows, bridging the gap between payers and providers. Our approach includes medical billing on Salesforce, eligibility checks, and automated prior-authorization—ensuring faster reimbursements and fewer denials.
Sub-services:
- Real-time eligibility verification inside Salesforce Health Cloud
- Automated prior-authorization workflows
- Claims submission and denial tracking
Population Health Management
We configure Salesforce health data management solutions that give leaders insight into population health trends. Using predictive analytics and compliance-ready dashboards, we help organizations manage chronic conditions, stratify risk, and meet CMS/MIPS reporting requirements with confidence.
Sub-services:
- Risk stratification dashboards
- Predictive analytics for chronic condition management
- CMS/MIPS quality reporting automation
Pharmacy & Medication Management
Medication management becomes more reliable when it is connected directly to the Health Cloud. We set up ePrescribing, drug interaction alerts, and insurance formulary checks, ensuring providers and patients stay aligned on safe and cost-effective care.
Sub-services:
- ePrescribing and refill management via Surescripts
- Drug interaction and allergy alerts
- Insurance formulary integration
Third-Party Apps & Device Integration
We help you extend Salesforce beyond the EHR by integrating remote monitoring devices, healthcare apps, and APIs. Our EHR systems Salesforce expertise ensures Health Cloud works seamlessly with both modern and legacy digital health tools.
Sub-services:
- Remote patient monitoring device feeds
- SMART-on-FHIR app integrations
- API gateway configuration for digital health tools
Salesforce Health Cloud Consulting
At CapMinds we offer end-to-end consulting to empower healthcare providers to maximize the full potential of Salesforce Health Cloud. Our experts analyze your existing workflows, create a custom roadmap, and ensure smooth adoption aligned with compliance standards like HIPAA and HL7.
Capabilities:
- Health Cloud strategy & roadmap design
- Gap analysis and workflow optimization
- HIPAA, HL7, and FHIR compliance consulting
- Change management and user adoption support
Who Do We Serve?
Capabilities We Support
Patient 360° View
We combine clinical, claims, and social health data in a single Salesforce record, so your teams always have a full and accurate patient profile.
Care Team Collaboration
In collaboration with your team, we establish shared care plans and task workflows for physicians, nurses and coordinators to remain synchronized on the same patient outcomes.
Chronic & Transitional Care Programs
We tailor chronic care and post-discharge care follow-up so that providers can reduce avoidable readmissions and enhance long-term outcomes.
Provider & Payer Integration
We integrate Salesforce with leading EHRs, payer portals, labs, and pharmacies to eliminate silos and expedite prior authorization, eligibility, and claims workflows.
Patient Engagement Tools
We facilitate secure messaging, self-service scheduling, and patient portals on Salesforce itself, allowing patients to remain connected with their care team in simple ways.
Referral & Intake Management
We simplify referral tracking and intake coordination, decreasing manual data entry and speeding up the onboarding process for patients and staff.
Analytics & Reporting
We provide dashboards and reports for clinical and financial KPIs as well as CMS/MIPS compliance, so healthtech leaders can make smarter decisions.
Custom API Development
We design and maintain APIs to connect Salesforce Health Cloud Solutions with the third-party apps you rely on, ensuring reliable and future-proof integrations.
Ready to Optimize Your Healthcare Workflows?
Get a free Salesforce Health Cloud assessment today — spot gaps, simplify integrations, and deliver care faster.
Why Use CapMinds Salesforce Health Cloud Solutions?
Case Study
Title – How a Multi-Specialty Clinic Boosted Care Coordination with Salesforce Healthcare Automation
Challenge – Multiple disconnected systems caused care delays and staff burnout.
Solution – CapMinds integrated Salesforce Health Cloud with their EHR, lab systems, and payer portals.
Results – The transformation delivered measurable improvements across clinical, financial, and patient experience metrics.
What Makes Us A Trusted Salesforce Health Cloud Developers
CapMinds is globally recognized for excellence in Healthcare IT security, regulatory compliance, responsive support, and service quality. Trusted by leading healthcare organizations, we uphold the highest standards to safeguard patient data, ensure uninterrupted operations & deliver solutions you can rely on.
What Our Clients Say
Hear from healthcare leaders who’ve transformed their operations with our service & solution.
Let's Transform Care Journeys with Salesforce Healthcare Solutions
Consult with our experts today and claim your free Health Cloud assessment.
- 45% Faster Care Coordination
- 30% Reduction in Manual Data Entry
- 98% Provider Adoption Rate
- 100% HIPAA & FHIR-Compliant Integrations
CapMinds Resources
Take a look at our latest blogs.
What You Need to Know About FHIR, HL7, and Data Mapping in Health Cloud Projects
Interoperability of healthcare data is essential to modern care delivery. However, converting old HL7 communications into patient-centric workflows within Salesforce Health Cloud using FHIR data mapping remains […]
From CRM to Longitudinal Record: Building a Unified View in Health Cloud
Large volumes of patient data are generated by healthcare companies today across various systems, including clinical notes, remote monitoring, billing, and appointment scheduling. Care professionals struggle to […]
Extending Salesforce Health Cloud With Custom Integrations for Payers and Providers
Integrating various healthcare systems is critical in today’s complicated care environment. As a result, leading companies use Salesforce EMR/EHR integration to unify patient data, expedite workflows, and […]